Effective Date: October 9, 2026
Company Location: 5, Port Loko Street, Zone 3, Wuse, Abuja, Nigeria
Website: https://krustylab.com
Welcome to Krustylab. These Terms of Service and Terms & Conditions (“Terms”) govern your access to and use of the krustylab.com website (the “Site”) and the custom software development, MVP launch, mobile application, and business automation services provided by Krustylab (“Services”).
By accessing our Site or purchasing our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Site or Services.
1. Acceptance of Terms
By using krustylab.com, you confirm that you are at least 18 years old or are accessing the Site under the supervision of a parent or legal guardian. You agree to use the Site and Services only for lawful purposes and in accordance with these Terms.
2. Description of Services
Krustylab provides software engineering and digital infrastructure services, including but not limited to:
- Custom cross-platform mobile application development.
- Minimum Viable Product (MVP) strategy, design, and deployment.
- Web platform and business automation dashboard development.
- System maintenance, post-production support, and API integrations.
We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without prior notice.
3. Rules for Using the Website (User Conduct)
To maintain a safe environment and comply with our advertising partners’ policies, you agree NOT to use the Site to:
- Engage in any unlawful, fraudulent, or malicious activity.
- Transmit any viruses, malware, trojan horses, or other harmful code.
- Attempt to gain unauthorized access to our servers, networks, or user data.
- Scrape, data-mine, or extract content from krustylab.com using automated bots or software without our prior written consent.
- Submit false, defamatory, or misleading information through our contact or project inquiry forms.
Violation of these rules may result in immediate termination of your access to the Site and potential legal action.
4. Purchasing Software Services & Payment Terms
When you engage Krustylab for software development services, the following general rules apply:
- Project Proposals & Scoping: All projects begin with a strategy call and scoping phase. A formal proposal detailing the scope of work, timeline, and costs will be provided.
- Agreements: Custom software projects will be governed by a separate, signed Master Service Agreement (MSA) or Statement of Work (SOW) which supersedes these general Terms where conflicts arise.
- Payments: Payments must be made according to the milestone schedule outlined in your project agreement. We reserve the right to halt development or withhold final deliverables (including source code and server access) until all outstanding invoices are settled.
- Third-Party Costs: Unless explicitly stated otherwise, clients are responsible for third-party costs associated with their projects, such as domain registrations, hosting fees, third-party API limits, and app store developer account fees.
5. Refund and Cancellation Policy
Due to the custom nature of software engineering, our refund policy is strictly governed by the following:
- Strategy and Scoping Fees: Fees paid for initial consultations, project architecture, and wireframing are non-refundable once the work has commenced.
- Development Milestones: Payments made for completed and approved development milestones are non-refundable.
- Cancellations: Either party may cancel a project with written notice. If a client cancels, they will be billed for all work completed up to the date of cancellation. Any deliverables completed up to that point will be handed over upon final payment.
6. Intellectual Property Rights
- Site Content: All content on krustylab.com, including text, graphics, logos, images, and website code, is the property of Krustylab and is protected by copyright, trademark, and intellectual property laws. You may not reproduce, distribute, or create derivative works from our website content without express written permission.
- Client Software: Upon receipt of full and final payment for a custom software project, the intellectual property rights for the specific custom code created for your project will be transferred to you. Krustylab retains the rights to any pre-existing open-source libraries, proprietary frameworks, or foundational code utilized to build the software.
7. Third-Party Links and Advertising
krustylab.com may contain links to third-party web sites or services that are not owned or controlled by Krustylab (including external platforms developed by us such as VeriLease, CITA Invoice, etc.).
Advertising Disclaimer: Krustylab utilizes third-party advertising networks, including Google AdSense, to monetize website content. These third-party vendors use cookies to serve advertisements based on your prior visits to our Site and other sites on the internet. Krustylab does not endorse the products or services advertised by third parties on our Site, and we assume no responsibility for the content, privacy policies, or practices of any third-party web sites or advertising networks.
8. Disclaimers and Limitation of Liability
- “As Is” Basis: The Krustylab website and all information, content, and materials provided are on an “as is” and “as available” basis. We make no warranties, expressed or implied, regarding the accuracy, reliability, or availability of the Site.
- Service Liability: While we employ rigorous testing and secure architecture practices, Krustylab does not guarantee that custom software built will be entirely error-free or uninterrupted. We are not liable for any indirect, incidental, or consequential damages (including loss of profits, data, or business interruption) arising from the use or inability to use the software services we provide.
9. Governing Law and Jurisdiction
These Terms shall be governed and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions. Any dispute arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts located in Abuja, Nigeria.
10. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. Changes will be effective immediately upon posting to the krustylab.com website. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.
11. Contact Us
If you have any questions about these Terms, please contact us:
- Address: 5, Port Loko Street, Zone 3, Wuse, Abuja, Nigeria
- Phone: +234 813 681 1397
- Email: contact@krustylab.com
- Online: Via the contact form below
